11/03 Disha
Senior Recruitment Executive at Talentiser

Views:971 Applications:156 Rec. Actions:Recruiter Actions:8

City Operations Head - FMCG/Retail (6-13 yrs)

Mumbai Job Code: 673942

Responsibilities :


- Own the end to end operations of Collection Center/ Fulfillment Center / Distribution Center operations which include infrastructure, people and processes 


- Driver key operational and customer service metrics consistently 


- Manage cost, quality and efficiency to achieve operations SLAs 


- Ensure the system and ops level guidelines strictly adhere in the respective facilities 


- Take decisions on matters relating to the day to day operations within the Mumbai Business Unit including the strategic planning of resources 


- Influence any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the business 


- Set targets and proactively manage & review the performance of FC/CC/DC teams. 


- Manage relationships with key vendors pertaining to operations 


Required Skill-sets / Education : 


- MBA/PGDM, 6-13 years of work experience post MBA 


- People management : Ability to handle a layered team of more than 20 in an effective way and specify tasks and effective utilization of the available resource

- Data Driven : Innate sense towards data & strong grip over operations metrics. Experience in process improvement and lean techniques 


- Process Adherence : Ability to bring rigor to the process and SOPs to ensure we build consistency and reliability on day to day basis and scalability in long-term 


- Personality : High Energy, go-getter, and a proactive personality. Should be a self-starter and should be able to work independently, take end-to-end responsibility and accountability for results

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