Position: City Manager - Business Operations

Location: Chennai/Hyderabad

Education

- Min. Bachelor's Degree from a premier institute (Tier1) with first class.

- MBA (Business Operations) preferred.

Experience

- Minimum 4+ years of experience in an on-the-ground, fast-paced, dynamic business environment, preferably in sales, procurement, supply chain in logistics/transportation domain

- Strong experience preferred in Operations, distribution network planning, C&F Management, Vendor Management & onboarding.

- Compensation: Competitive and commensurate with caliber and experience

Role Responsibilities and Desired Profile:

- Responsible for overall sales strategy for client accounts for the particular city.

- Responsible for sourcing/development of new/key and core accounts

- Should lead by example and play a vital role in team building and mentoring/handling

- Should manage/lead the sales negotiations including determining client requirement, commercials, negotiations, etc.

- Drive achievement of sales targets in terms of volume and revenues through the team

- Recommend and implement interventions to improve sales workforce productivity

- Conduct periodic sales reviews (as per the business requirement) with the team to identify issues, resolve open issues, take key decisions and escalate where required.

- Responsible for P&L for particular city/region

- Manage high degrees of customer service

- Liaise with customers and Sales Lead to understand customer supply chain requirements

- Provide analysis and design support in the pursuit of new business, operational implementations, and re-engineering initiatives

- Collect and analyze data relating to logistics/transportation operations

- Determine optimal logistics operating solutions for customers

- Utilize appropriate software tools for developing, modeling, evaluating and selecting appropriate solution options.

- Clearly outline solutions in appropriate formats for presentation to customers and lead the customer presentations where required

- Design solutions in line with the discussion with Sales head & other stakeholders and/or with Sales Manager/Sales Lead & other stakeholders of the respective Vertical before submission

- Ensure continuous improvement activities for current overall operations

- Ensure that all the recommended solutions, implementation plans, meet the requirements