City Head/Regional Manager - P&L - Apartment Management App

Finance and Operations :

- Own your city's P&L in collaboration with central operations

- Define the medium & long-term roadmap to achieve growth & profitability targets for your city and track the progress with monthly feedback

- Responsible for all aspects of Operations in the city from the first demo with a client until recurring invoice and payments

- Ensure that the Company is compliant with necessary government and statutory requirements of the city if any

Client Expansion and Engagement :

- Understand product and service offerings and have a hands-on approach to service the client

- Focus on building long-term loyalty by meeting your clients as an when required.

- Be able to perform all functions from business development to implementation (deployment, client engagement) at a client site. This is possible by having in-depth knowledge of all aspects of the client's life cycle.

- Unlock new markets by working closely with our marketing teams and coordinating/executing city-specific marketing strategies

- Enhance value proposition for residents through improving end-user experience

- Evaluate and roll-out new products and services offering to leverage our strategic partners

Team Management :

- Understand the culture and make sure the culture of the company is percolated to the last person of the city organization

- Manage a team of high-pedigree individuals and help groom our future rockstars and leaders of the organization

Stakeholder Management :

- Build relationships /partnerships with builder communities, guarding companies and other stakeholders to generate new business for the organization. Important that all relevant players in commercials/residential sector are aware of organization product offerings

- Represent the organization at local events and with local PR when needed

- Partner with cities & address local regulatory requirements

- Keep communication transparency with corporate office on periodic ( daily, weekly) basis based nature of the topic and agreeing on reporting mechanism

- Identify & communicate product/process needs to product & engineering stakeholders

Requirements :

- Minimum total experience of 7/8 years with at least 4 years in managing high performing multi-functional team

- Knack of driving process excellence via process re-engineering, systems, and tools.

- Understanding of change management and comfort in collaborating across functions, cities and corporate office to drive change.

- Deep understanding and experience in managing sales and operations team

- Bent of mind for data-driven decision making

- Great analytical and communication skills