Head - Client Operations at Kariyr HR Solutions LLP
Views:3037 Applications:273 Rec. Actions:Recruiter Actions:84
City Head - P&L - Hotel (5-10 yrs)
Our Client is India's largest hotel network spread across 230 cities with 8500+ hotels. Its presence currently includes all major metros, regional hubs, leisure destinations, and pilgrimage towns. It also has an international presence with hotels in Malaysia, China, Indonesia, and Nepal.
Key Responsibilities:-
- Build business and lead P&L, set up client operations of a city/zone.
- Responsible for acquisition and portfolio management of client supply, building sustainable supply channels and overseeing operations and customer experience.
- Hire, mentor and lead teams of size 20-30 highly motivated employees across Business Development, Operations, Transformation and Finance.
- Responsible for managing Operations (quality of service & escalations) in the marketplace and ensuring high quality of customer experience and cost-effective operations.
Required Skills:-
- Team Leader with an objective approach towards goal setting and monitoring.
- Ability to get things done and influence others.
- Fluent communication and the ability to manage situations on the ground.
- The analytical frame of mind & a go-getter attitude.
- Demonstrates high ethical values.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.