jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
02/04 Rajat
Recruiter at Quality Source

Views:3038 Applications:659 Rec. Actions:Recruiter Actions:265

City Head - Operations - Last Mile (5-10 yrs)

Pune Job Code: 909939


salary upto- 14lpa

The Role

- End-to-End ownership of operations of the city. Hire, monitor and manage a two-tier team of Area Ops Managers and Loan managers.

- Owning and delivering targets for key operating metrics- Efficiency, Productivity, fulfillment %

- Single point of contact between the ground operations team and the central team. He or she will have to coordinate with multiple stakeholders to solve real-time escalations on ground

- Ensuring Ops processes and policies set forth by the company are implemented on the ground and monitored to ensure 100% adherence

- Ability to evaluate and hire key resources within his/her team

- Training and mentoring team members on a regular basis and give them pointed feedback

- Transaction audits with detailed performance measurement and providing feedback for improvement to team members

- Knack for setting, measuring and improving processes on a continuous basis in a dynamic environment


- Drive and Rigor

- Local Language proficiency

- Highly aggressive (Restless)

- Tactical as well as Long term problem solver

Persona :

- 5 years of experience in handling ground ops and a large span

- Should have executed in a cross functional environment

Process :

- Round 1

- Work History to gauge Ops Knowledge and Working Style

- Round 2 :

- Case study on Structural Problem solving

- Round 3 :

- Culture fit and Integrity

Looking candidate who are in pune or worked their. Must have exp in last mile operations along with people management.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
  • Apply
  • Assess Yourself
  • Save
  • Insights (Read more)
  • Follow-up
    (Read more)
Something suspicious? Report this job posting.