City Head - Logistics

Job Description :

- Responsible for managing the P&L of the city.

- Define and implement Meru's operational and marketing strategy in the city.

- Immaculate execution for growth in driver partners, cabs, trips, riders and revenues for your city.

- Constant initiatives to build growth in demand from different channels.

- Build strong relationship with driver partners and timely redressal of their grievances to improve their satisfaction and reduce their churn rate.

- Build strong relationships with large corporate clients and airport authorities to improve their satisfaction score.

- Strong bias for running high quality business that is known for exceptional customer service.

- Build and nurture talented and committed team to drive the growth of your city business.

- Work closely with regulatory authorities to ensure smooth business operations.

Key Attributes :

- Deep experience of managing real time demand and supply logistics at scale.

- Bias for action.

- Analytical thinking and data driven mindset.

- Innovation to solve complex business problems and achieve business objectives.

- Entrepreneurship mentality and self-starter with a growth mindset.

- Strong interpersonal, communication and organizational skills.

- Passion for mobility and to work in a large-scale start-up environment.

- Ability to work with multiple stakeholders at all levels to achieve business goals.

City lead role in any of the logistics startup/eCommerce/mobility companies