Chief Operating Officer - Financial Service

Role & Responsibilities :

- Define an innovative and differentiated business strategy for the firm to operate as diversified service firm and drive execution of the strategy

- Provide overall direction and guidance to the organisation

- Lead efforts for achievement of the business plan through enhanced business focus to drive revenue and profitability

- Build a high performance/high productivity work environment by maintaining effective managerial practices

- Assure a work environment that recruits, retains and supports quality talent.

- Collaborate with all stakeholders which includes leveraging external relationships, forging new clients relationships and building internal relationships including across the firm.

- Identify opportunities for increased efficiency and improved service to internal and external customers and implement positive change within the company

- Guide the day to day operations, and assure a smooth functioning, efficient organisation focused on quality and organisational stability through enhancement of standards, controls, systems and procedures

- Ensure appropriate organisation structure to support the development and management of all personnel

Job specific skills :

Applicants should possess the following attributes :

- Extensive experience in a senior leadership role with a proven track record of successfully managing Financial service

- Superior critical thinking skills and mastering complex subject matter quickly

- Exposure to Indian Cards/ Payments / Consumer Lending Segments

- Proven track record of exercising excellent business judgment in all circumstances with the highest ethical standards, Excellent developer of talent

- Ability to work across multiple geographies, locations and cultures

- Strong, process, financial and business acumen

- Ethical management and integrity

- Established local connections and networks

- Exhibits well - developed listening, speaking and writing skills to share information perspectives and opinions with others. Works collaboratively and leverages individual talents in support of firm's Goals.

- Should also demonstrate a high lvel of emotional quotient as well as courage and resilience

- Must exhibit personal responsibility and maintain high standards by continually seeking opportunities to increase effectiveness, efficiency and quality of existing work processes, methods and systems

- Superior relationship building skills and ability to work collaboratively and engage with diverse stakeholders.

Educational Qualifications : He/ she should hold a MBA / CA / professional qualification

Minimum Experience : Should have a minimum of 20 years of experience out of which around 10 years should be in Cards/Consumer loan Business