CEO at Flexi Partners
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Chief Operating Officer - Electronics & IT Peripherals Business (20-25 yrs)
Hiring COO for a leading Electronics & IT Peripherals client in Chennai.
Role:
- COO will oversee our organization's ongoing Service Delivery operations & Products Businesses & procedures with P&L accountability.
- Designing and implementing Business Operations Strategy.
- Overall responsible for functioning of Products, Service delivery, SCM, QMS and Process Audit & Compliance, Customer Management & Brand Management.
- Ensure Customer delight & Wow experience across all touch points.
- Providing effective and inspirational leadership to enable Top Line Growth and Profitability for the Business.
- Vision to scale up the current business to next levels.
Desired Profile:
- Post Graduate Degree with 20-25 years- experience in Operations to IT Peripherals business / E-Commerce / Telecom business.
- A similar capacity having handled a larger portfolio of Business Operations- Pan India (B2B | B2O | B2C retail work experience).
- Experience in handling large teams of Operations, SCM and call centers.
- Business Processes for different service delivery model (COCO, FOCO, FOFO).
- Product technical knowledge in IT hardware / Mobile / other related domains.
- Planning, budgeting, Analytical and cost management experience.
- Strong Techno-Savvy
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