Chief Of Staff To General Manager - Consumer Segment

Manager - GM's Office

As the Manager - GM's Office, you will play a key role in supporting senior leadership, driving operational efficiencies, and ensuring that strategic priorities are effectively executed across the organization. This position offers a unique opportunity to influence the company's operational excellence, streamline processes, and provide crucial decision support to the General Manager (GM). You will collaborate closely with cross-functional teams and senior leadership to enhance communication, optimize workflows, and achieve business objectives.

Your key responsibilities will be:

- Collaborate with senior leadership, including the GM, to assess and prioritize high-impact activities that align with the companys strategic goals and objectives.

- Identify inefficiencies across organizational workflows and implement solutions that streamline operations, reduce costs, and improve overall performance.

- Act as a liaison to the GM, crafting clear, concise, and impactful communications for both internal and external stakeholders. Ensure effective messaging and decision-making support.

- Provide well-researched, data-driven recommendations to assist the GM in making informed strategic decisions. Prepare reports and presentations that summarize key findings and recommendations.

- Lead and support collaboration across teams without formal authority, ensuring that all departments work together seamlessly to meet business goals.

- Oversee the day-to-day operations, ensuring alignment with business objectives and driving improvements in project management and delivery. Monitor project timelines and key deliverables to ensure successful execution.

- Manage the operational calendar and oversee multiple projects, ensuring that deadlines are met and workflows are optimized.

What we are looking for:

- 8-12 years of experience in strategic, operational, and executive support roles, with a proven ability to manage priorities, initiatives, and cross-functional communications.

- Demonstrated success in driving process improvements that result in reduced costs, increased efficiency, and better workflow management.

- Strong communication skills with the ability to distill complex ideas into clear and actionable messages for senior leadership and other stakeholders.

- Proven experience working in high-pressure situations that require discretion, confidentiality,

and rapid problem-solving.

- Hands-on experience in managing operations, projects, and workflows with a focus on achieving measurable business outcomes.

- Strong analytical skills with experience supporting decision-making through data insights, research, and reporting.

- Excellent interpersonal and leadership skills, with a demonstrated ability to work cross-functionally and lead teams without formal authority.

- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Familiarity with project management tools and operational software is a plus.

- Ability to balance long-term strategic goals with short-term operational needs, with a focus on delivering measurable results.