Chief Of Staff/Strategy - FMCG

Job Details:

Position: Chief of Staff

Reports To : Chief Business Officer

Department: Strategy

Job Purpose:

The purpose of this role is to serve as a strategic advisor and counsel to the leader thereby creating and maintaining cross-departmental relationships to enable leadership success

Description:

- Derive consumer insight leading to marketing campaigns using analytics frameworks

- Scope, evaluate and set up the multichannel CRM platforms across all formats of luxury, premium and masstige

- Develop and deploy forecasting models for retail operations and merchandising

- Have the ability to drive data & analytics which influence decisions that build additional revenue streams and deepen existing ones

- Understand the customer buying behaviour to drive new, repeat sales, cross-sell & upsell

- Drive sales and revenue growth by improving the productivity and efficiency of the sales channels (offline & online)

- Gauge customer behavior through analytics and improve sales conversion

- Work with the larger team to put up frameworks that capture data points and ensure robustness and scalability and also measure performance

- Work with the leadership team on strategies for positioning, pricing etc.

Qualifications, Experience & Skills:

- Post-Graduate-MBA

- 3-5 years of experience

- Strong analytical, communication, interpersonal, and organizational skills

- Excellent attention to detail, high output accuracy and out-of-box thinking to bring in innovative approaches

- Should have experience in a consulting firm (client-facing role)

- Strong problem-solving skills with an analytical bent of mind

- Extremely articulate

- Strong work ethics

- Strong team player

- Be a self-starter

- Ability to manage stakeholders

- Proficient with data, systems and processes