07/09 Shashank Shetty
Head - Client Success at Talentstack Consulting Pvt Ltd

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Chief of Staff/Executive Assistance To CEO - Startup - IIT/IIM/BITS/ISB (3-8 yrs)

Mumbai Job Code: 846431

Chief of Staff - From Startup companies only

Executive Assistance - Andheri East, Maharashtra, India - Full-time


By design, the chief of staff role is meant to complement the skills of their leaders.

- Primarily, you will act as our CEO's right hands and trusted advisor. You will bring strategic focus and operational efficiency to ensure the company and our CXOs can deliver on promises made externally and internally.

- You must build strong relationships with team members across the organization in order to maintain momentum and enable outcomes. You will have a bird's-eye view across teams and departments, allowing them to connect the dots in ways that others can't.

You will have 4 BIG responsibilities:

Direct support of the CEO:

- Organize and align strategic priorities with members of the senior leadership team

- Act as a gatekeeper of tasks that can be resolved without direct involvement of the CXOs (negotiate prices for software, cancellation of orders with vendors, review of language on a legal draft)

- Be the Champion of "Enabling Everyone to do their Life's Best Work" at ION, by leading initiatives that improve Employee Experience + Culture @ ION.

- Prepare for and follow up on meetings - Ensure that the decisions made in meeting rooms, make it into action. And the meetings that were pushed find a spot on the calendar.

- Manage internal and external communications - Draft/review company newsletters, reports, pitch decks, speeches, and presentations on their behalf.

- Help with building the company into a well oiled Machine

- Oversee large, often cross-functional initiatives (OKRs, 1-1s, etc); unlock blockers, suggest improvements and bring together stakeholders to help drive decisions.

- Industry/Competitive research, perform benchmarking, analyze data, and make product recommendations.

- Propose the creation of new systems and processes to streamline operations, management.

Strategic Planning and Alignment : 

- Convert strategic planning meetings into clear actionable plans and ensure alignment with individual teams.

- Help determine key performance indicators for the company + various teams and build dashboards for CXOs.

- Compile reports from various teams into a single report for the CEO

- Draft the first cut of quarterly emails for the investors

Hiring and Management: 

- To improve the over all Hiring Process in the company, you will draft, review and post job descriptions, outline interview processes, and screen candidates before they speak with Hiring Managers.

- In partnership with HR team, manage complete hiring process for leadership roles reporting to the CEO

- As the company scales you will directly manage others in CEO support roles, such as executive assistants, special projects managers, etc.

Requirements : 

- Masters Degree from Tier-1 institute (IIT/IIM/BITS/ISB) in Business/Ops/Engineering

- 3+ Yrs of Experience in Executive Assistance / HR / Project Management

- High degree of empathy towards team members, customers, investors, etc.

- An analytical mindset driven by data, research and arithmetic. Not just by intuition.

- Ability to build world class presentations, excel sheets and reports

- Ability to build easy to understand dashboards and reports from complex systems

- Displays high degree of discipline, confidentiality, integrity and trust.

Specific requirements : 

Age - 24 - 35 Max

Gender - Female 1st Preferred but not Mandatory. We are ok with Male candidate

Communication - Super Excellent

Skills - Chief of Staff, Executive Assistant, Chief Culture officer, Culture Head, Culture Design, Culture Deck, Process & Policy Implementation, Employee Happiness, etc

Industry - Open

Women-friendly workplace:

Maternity and Paternity Benefits

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