Upgrade to Pro Member
Senior HR Recruiter at MasterMind Consultancy
Views:106 Applications:22 Rec. Actions:Recruiter Actions:10
Chief Manager - Operations Excellence - Insurance (2-3 yrs)
Job Purpose:
- To conceptualize, drive and govern strategic initiatives for the Core Operations Department
- To design a Balanced Operations Scorecard tracking KPIs on a monthly basis & involving RCA & strategies for improving non-performing metrices
- To overlook IT enhancements, automations & MIS requirements within Core Operations
- To manage pan-operations program to reduce opex budget
- To conduct data analysis in order to provide operational insights
- To facilitate problem solving and priority closures by acting as a bridge between Sales and Operations teams
- To establish a governance structure involving 'smart reviews' between HOD and Function Heads
- To be responsible for competition benchmarking on best practices and innovations
- To convene monthly forums to update upper management on department performance and new initiatives
- To Identify, analyze, evaluate and treat (Mitigate) the business & information security risks for ensuring business continuity & also protect the information assets by adhering to the company IT Security policies
- Authorised to sign off all KPI / Scorecards of operations for visibility to management in various forums
- Authorised to obtain periodic Training on MIS and Analytics for self and Team
- Cost Project Management & Governance >= 90%
- IT & Ops project Governance (as per agreed calendar) >= 90%
- Closure of Sales Ask (as per agreed dates) >= 90%
- Project management
- Microsoft Excel (VBA is an added advantage)
- Analytical & Problem-Solving Skills
- To Ensure weekly governance and update on the project tracking and update to the CTO and Ops HOD
- Provide a monthly department performance update to the upper management
- To understand the pain areas and provide solutions
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
