Our client presently ranks among the finest multi-speciality tertiary level medical centres in India. The internationally renowned panel of 250 skilled resident doctors and 240 eminent consultants in every field of specialisation have, at their disposal, cutting-edge equipment. Supported by a highly trained and professional nursing staff. There are around 850 number of beds in Mumbai and they have spanned out in other 3 locations in India.

We are looking at hiring a Chief Human Resources Officer (CHRO) for the Hospital who can manage an employee strength of 3500 nos. (permanent + contract staff) PAN India.

Key Responsibilities of the role:

HR Strategy & Leadership:

- Act as a culture champion by promoting employee engagement, collaboration and a growth mindset to drive business success.

- Develop and implement HR strategies that align with organization goals and corporate policies.

- Partner with leadership to foster a culture of performance, engagement, and accountability.

- Ensure compliance with labour laws, healthcare regulations, and industry best practices.

Talent Acquisition & Workforce Planning

- Oversee recruitment, selection, and retention strategies to meet staffing needs.

- Ensure seamless onboarding, induction, and talent development programs.

- Work with department heads to identify workforce gaps and implement succession planning.

Employee Relations & Engagement

- Drive employee engagement initiatives to enhance job satisfaction and retention.

- Address grievances, conflicts, and workplace concerns in a fair and effective manner.

- Lead internal communication strategies to promote transparency and collaboration.

Industrial Relations & Compliance

- Manage labor relations, including handling negotiations with unions (if applicable).

- Ensure compliance with all labor laws, medical regulations, and accreditation requirements.

- Handle disciplinary actions and legal HR matters in coordination with legal advisors.

Learning & Development

- Identify training needs and oversee learning and development programs. Foster leadership development and capability-building initiatives.

- Encourage a culture of continuous learning and professional growth.

HR Operations & Performance Management

- Oversee payroll, benefits administration, and HR technology systems.

- Implement and monitor key HR metrics, ensuring process efficiency and compliance.

- Drive performance appraisal processes and career development frameworks.

Qualifications and Key skill-set:

- Education: Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.

- Experience: 18+ years of extensive experience in HR management, with a strong track record of success in a healthcare/hospital setting.

- Skills:

- Experience in a hospital or healthcare environment is highly desirable.

- Ability to build strong relationships with employees, trustees and management.

- Strong leadership, communication and interpersonal skills.

- Knowledge of HR laws and regulations.

- Strong analytical and problem-solving skills.

- Knowledge of healthcare industry trends and issues.

Location: Mumbai