Chief Customer Officer - Sales & Business Development Head

Primary responsibilities include Leading the planning, research and analysis of MSI market opportunities, consistent with the organization's long range and strategic plans. Evaluates projects through financial feasibility studies, market research, and planning. Ensures Order Intake, Sales target planning, monitoring and achievement.

- Responsible for the overall development, implementation and progress of strategic business order intake and sales targets for MSI Business.

- Oversee a business development team which evaluates, analyzes, and formulates strategies for business growth.

- Oversee the development of key projects and is accountable for the successful closure of business deals.

- Direct the planning and preparation of business proposals, and make recommendations to senior management.

- Supervises and Negotiates letters of intent, memoranda of understanding, contracts and Business acquisition agreements.

- Resolves Customer Issues and maintains key customer relationships.

- Works with teams and creates Solutions for the customers and leads the Specifications support to customers.

- Provides Leadership support to the Sales, BD, Key Account, Bidding team and builds capabilities to meet business plans.

- Regularly reports to the CEO on Market Trends, Customer developments and progress.

- Associate with Sales, Projects and Manufacturing team to formulate the design and engineering solution on new and existing products portfolio. 

- Design innovative solutions for existing problems in the industry and patent it to achieve strategic advantage in the business. 

- Work with an ecosystem of partners such as EPC, Technology providers, project execution, sourcing and manufacturing partners.

- Optimise costs throughout the engineering process meeting quality and technical requirements. Improve revenue streams for the business unit by adding new product/services to our portfolio.

- Drive customisation of design and engineering solutions for key disciplines of substation and transmission lines.

- Build a multi-disciplinary engineering team capable of delivering innovative products and solutions to support the strategic business requirements.

- Engineering Graduate with Management Degree from a reputed institute.

- 18-25 Years experience of which at least 10 years should be working in similar industry/similar products/ selling to the same customers