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Change Manager - KPO (5-12 yrs)
Change Manager:
All of the above +
- Change Implementation, Planning & Management experience
- Defining and managing the process of deploying and integrating IT capabilities into the business in a way that is sensitive to, and fully compatible with, business operations.
- Ensures that there is a business perspective on how the new technical capabilities will be delivered to the business, including planning around key business cycles, selecting appropriate customers for migration, etc.
- Initiates the business implementation plan, including all the activities that the business needs to do to prepare for new technical components and technologies.
- Drives sites to deliver site implementation plans and align with the overall plan.
- Tracks and reports against these activities to ensure progress.
- Defines and manages the activities to ensure achievement of the business case after delivery.
- Outlines key business engagement messages that need to take place throughout the programme/project.
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