Pune-Specific Considerations:
- Fluency in English and relevant regional languages.
- Knowledge of local regulations and compliance standards.
- Familiarity with the regional/Pune business environment and local practices.
- Ability to navigate and work optimally within the regional/Pune service center ecosystem.
- Understanding of the talent pool and workforce dynamics in the region/Pune
What You Will Deliver
- Develop and implement the change management strategy for a number of projects / programme.
- Identify and facilitate Customer Analysis.
- Working closely with our Communications leads input into communications plan to enrue effective and timely communications are delivered to customers.
- Collaborate and engage to ensure key customers (internal and external) are committed to and actively support the programme.
- Deliver change activities required to embed new behaviors, practices and business processes.
- Facilitate change impact assessments for the regions /countries that are launching and monitor completion of actions to ensure safe deployment.
- Develop and support projects with Business Readiness Assessments; help to own the Business.
- Readiness Plan activities where needed.
- Assess the training needs (training needs analysis) and implement effective training methods to ensure optimal knowledge transfer.
- Work in conjunction with the central learning team input into to development and deliver appropriate training required.
- Develop and manage business stability metrics before and after release to measure post launch stabilization.
- Support facilitation of retrospectives to ensure lessons learned are incorporated with appropriate mitigating actions, ownership and progress tracking.
- Help drive the sharing of knowledge on standard methodologies in Organizational Change across project teams and more broadly across bp.
What You Will Need To Be Successful
- Degree or equivalent knowledge/experience
- Change Management practitioner qualification preferred.
- Experienced Change Management professional proficient in delivering Change across complex, global transformation programs demonstrating a recognized methodology.
- Motivated self-starter with the ability to drive multiple workstreams with timelines, under limited day to day mentorship.
- Business Transformation Experience - Understand workings of business transformation projects, including data & process change activities. Experience in implementing process & organizational change.
- Strong Interpersonal Skills - Taking the initiative to create opportunities for improvement and problem resolution, energizing and influencing others to accomplish goals & initiatives, is aware of internal business relationships within the organization.
- Collaborative Style - Provide demonstrable evidence of thriving in a team environment & of building positive, productive relationships that foster collaboration and agreement among people and groups.
- Good Listening Skills - Attentive listener, possess effective written & oral communication capabilities; a proven ability to work with a broad range of business, functional.
- Meticulous - Capable of prioritizing and leading multiple challenging priorities, detailed-oriented workload.
- Experience of working with a range of entities/sub-entities
- Experience of working in large transformation program.
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