Chai Point - Store Manager/Assistant Store Manager

Store Manager & asst. store manager

- Delivering excellent service to ensure high levels of customer satisfaction.

- Motivating the sales team to meet sales objectives by training and mentoring staff.

- Creating business strategies to attract new customers, expand store traffic, and enhance profitability.

- Hiring, training, and overseeing new staff.

- Responding to customer complaints and concerns in a professional manner.

- Ensuring store compliance with health and safety regulations.

- Developing and arranging promotional material and in-store displays.

- Preparing detailed reports on buying trends, customer requirements, and profits.

- Undertaking store administration duties such as managing store budgets and updating financial records.

- Monitoring inventory levels and ordering new items.