ORGANIZATION BACKGROUND/CULTURE : Sunshine Teahouse Private Limited, popularly known as Chaayos was incorporated on 16 April 2012 and is headquartered in Delhi. It is classified as a private limited company started by the Two Initials, Nitin Saluja and Raghav Verma. Chaayos Story : The concept of chai adda or "Tea Room" took centre stage in our country for many years, with discussions on life, society and politics happening over chai. It was a place that brought together the young and old, rich and not-so-well to do. A kadak chai and samosa shared after work, an irani chai with bun maska over meeting a prospective life partner, or a hot adrak chai in the morning to wake you up - chai was a part of every social setting for us. Yet somewhere along the line, this rich heritage of chai addas was lost and "Chai" took a backseat - taken over by the multinational coffee chains, suddenly chai was no longer the beverage that we bonded over. Chaayos was born in the year 2012 out of this premise - a contemporary interpretation of the chai adda, serving freshly made chai. Our focus is on serving your "Meri Wali Chai", a chai made exactly to our customers' liking the minute they place their order - be it an adrak tulsi kadak chai or a paani kam elaichi cinnamon chai. Our option of 12 add-ons gives our customers a total of over 12,000 ways to make their chai at Chaayos. Chaayos currently has 80+ cafes in Delhi NCR, Mumbai, and Bangalore and plans to get to 300 cafes over the course of the next three to four years. About Chaayos : Chaayos is a venture funded start-up growing rapidly to serve the $6Bn Indian Chai market. With 90+ stores in Delhi NCR, Mumbai, Bangalore, and Chandigarh - Chaayos is India's largest and most loved Chai caf- chain in India. Determine high-level objectives for the role. Why do we need a COD Business? Chai on Demand This is an Executive position reporting to the Vice President of Operations. Chaayos is looking to scale up its Chai On Demand (COD) business and is looking for a seasoned Business leader to lead and grow the COD Business as Sr. Manager/Asst. Director. COD business for Chaayos has seen substantial growth and as on today contributes to 40% of the total revenue for Chaayos. Role of this individual will be to lead the COD Business end - end as a P&L Leader. Set the First 90-day goals for this person For a superstar to accomplish what you said above in a year, what does he/she need to do in the first 90 days? 1. Work closely with channel partners to grow revenue 2. Run experiments to unlock future levers of growth - subscription, new alliances, virtual brands, etc. 3. Cafe operations performance improvement and customer experience 4. Profitability of COD business - commissions, discount, APC, packaging charges to achieve higher profit margins from COD What do they own? 1. They Own responsibility to think top down in a structured way, design experiments and iterate quickly What have they learned/ mastered? 1. Able to work with clients across all levels 2. Should be detail oriented and ready to get hands dirty 3. Sales attitude and business mindset 4. Highly data driven and open to experimentation Professional Experience and Skills : - An accomplished, strongly motivated individual with extensive Sales and Operations Leadership experience: 6-8 years of experience as Business Manager handling P&L responsibilities with organizations in the delivery business. - Engineer + Postgraduate/MBA in operations. - Ability to scale up the COD business for Chaayos. - Build an astute and high performing team to meet and exceed organizational growth and vision in the coming years. - Build and Maintain strong relationship with channel partners to enhance sales and business growth. What are the non-negotiable skills/experience they need to have? 1. Deep desire to go in details and ability to go to heart of an issue 2. Love for food 3. Ability to manage different stakeholders 4. Analytical - highly data driven and open to experimentation 5. Good understanding of customer and ability to listen to customer's voice 6. Execution ownership - Ready to get hands dirty What's coachable or nice-to-have? 1. Cooking or Know-how of how food is prepared 2. Industry process and knowledge of large-scale production 3. Sales attitude and business mindset What are the personality traits that enable someone to be successful in this role? 1. Entrepreneurial drive 2. Given the strategic and business importance of this role, the individual will be a strategic thought partner to the CEO/ Co - Founders. S/he will be a critical member of the team. 3. Having a visionary mindset and work towards scaling up COD business as a Business Owner. 4. Exceptional networking management skills to engage both internal and external stake holders. 5. Strong sales acumen with ground level operations, supply chain understanding. 6. Strong P&L understanding. 7. Willingness to work in high growth and new age environment. 8. Exceptional networking and relationship management skills to engage both internal and external stakeholders. An accomplished, strongly motivated individual with extensive Sales and Operations Leadership experience: 6-8 years of experience as Business Manager handling P&L responsibilities with organizations in the delivery business. - Engineer + Postgraduate/MBA in operations. Premier College mandatory

Delhi NCR

Chaayos - Senior Manager/Assistant Director - COD Business 

Chaayos - Senior Manager/Assistant Director - COD Business  ,Job Description for Chaayos - Senior Manager/Assistant Director - COD Business  in Chaayos in  Delhi NCR for (6-8) years of experience. Apply Now!

Job Description for Chaayos - Senior Manager/Assistant Director - COD Business  in Chaayos in  Delhi NCR for (6-8) years of experience. Apply Now!