Chaayos - Business Head - eCommerce

Business Head ( Ecommerce & COD)

Accountabilities :

- Responsible for leading Ecommerce Sales Division with sales operations Pan India. Marketplaces like Amazon, Flipkart; Inventory Led Channels like Bigbakset, Instamart and Global Marketplaces like Amazon.com etc.

- Monthly sales target achievement and end to end PNL management.

- Planning and executing marketing spends.

- Drive higher market share on each channel.

- Manage Organic and Inorganic Traffic & Conversion funnel across the sales cycle for all channels.

- Develop marketing strategies and execute the same CVR% Improvement, Impressions Growth, ACOS Management D2C

- Self Shopify Website

- Development of Channel and Sales Growth Digital Marketing, Shopify Website Management

- Customer Lifecycle / Experience Management

- Manage all customer touchpoints and ensure good CX Product Ratings and Reviews. Premium Seller Status in all Channels.

- Zero Consumer Complaints, Customer Acquisition

- Fire for sales & revenue generation