Centre Head / General Manager Operations

- Managing the Complete Hospital operations OP, IP, Admissions, Facilities, Internal transportation, housekeeping etc..

- Monitoring hospital service delivery, assessing the performance of staff, developing budgets, supervising day-to-day administrative operations

Reporting to Unit Head ; Non P& L role.

- Creating & sustaining a dynamic environment that fosters the development opportunities and motivates the high performance amongst the team members

- Establishing security plans & procedures for day-to-day operations; identifying vulnerabilities, exposures & risks

- Managing the vendor and contract management by minimizing the number of vendors and ensuring effective services are delivered

- Analyzing & researching customer dispute cases and forwarding the results to related departments

- Preparing reports & analyses on compliance and adverse trends along with appropriate recommendations

- Creating effective policies and work schedules, maintaining employee record, resolving potential issues and ensuring prompt delivery of medical stock and supplies

- Steering process vendor payments and monitoring the budget

- Designing and implementing business plans and standard operating procedures; dealing with Hospital Operations Admissions,

- Discharge, Billing Credit (TPA) & Cash, Hospital Information Systems, Facility Management, Bed Management, etc.

- Monitoring safety and security services of the office on top priority ensuring safety norms

- Administering the work of Facility Management Team - Housekeeping, Security, Pest control, etc

- Implementing and monitoring compliances in line with the guidelines of NABH

- Executing policies that promote & protect health, safety, security, and the quality of work life, the environment and organizational effectiveness

- Maintaining office files in accordance office administration guidelines and procedure

- Coordinating with cross-functional departments for various administrative activities

- Developing effective, trustworthy and dynamic relationships with the Leadership team whilst building morale and increasing employee engagement within the company

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.