Center Manager - Online/eCommerce - IIM/IIT/FMS/MDI/IIFT/NMIMS/JBIMS/IMT

Center Manager

Key Responsibilities :

- Own the customer onboarding process, and deliver a WOW experience during the initial client journey

- Ensure right profile customers are onboarded

- Source high quality digital content to create best-in-class catalogs

- Manage multiple outsourced vendors

- Ensure regular process reviews and technology-based process improvement feedbacks to cross-functional teams

- Maintain fast onboarding, audits, training, and team motivation focus

- Maintain process compliances and hygiene

Critical Skills of a Suitable Candidates :

- Excellent Team-handling skills

- Good communication and presentation skills

- Strong data analysis skills and understanding of technology

- Well versed with MS Office tools, especially Excel, PowerPoint, Word

You Can Apply if you possess:

- Over 80% in 10th and 12th

- MBA or any equivalent degree from Top tier colleges like IIMs, IITs, FMS, MDI, IIFT, NMIMS, JBIMS, IMT

- 1-4 years of work experience in team handling roles