Ceat - Regional Service Manager (4-10 yrs)
KEY PERFORMANCE AREAS :
- Market share through lead generation
- New key accounts customers added
- Timely response to complaints/ queries as per TAT
- Customer Service feedback
- Customer survey score
- No. of trainings implemented
- Retention %
- Service
- Coaching/ Training
- New Business Development
Education: Any Graduate / Any PG with relevant work experience
Experience: 4-6 years, in sales/ service role
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