CBRE - Consultant/ Senior Consultant - Workplace Strategy

CBRE is the world's premier, full-service real estate services company. We have been present in India for over 20 years. Currently 6000 employee-strong and counting, we have seen more than 100% growth in our overall headcount in the last three years. Our top-tier management team in India has a cumulative experience of over 130 years in real estate! As an employee at CBRE, you have the freedom to create your own path; while our scale gives you mobility and a broader range of opportunities.

For more information, visit www.cbre.com

Responsibilities

- Set-up and drive workplace strategy development and implementation projects, this will require an in-depth understanding of workplace strategies, their history, their enablers, and the issues that surround them.

- Set up project structures to clearly identify and then deliver the strategic aims of any project.

- To be responsible for the development of workplace strategies for global corporate clients.

- Participating in face to face engagement with client staff, including interviews, workshops and focus groups. Collate and summaries notes. Help prepare presentation slide decks.

- Undertake activities to support key data gathering processes and tools including developing communications material and preparatory work related to client surveys and observation studies.

- Leading & executing space utilization studies

- Data collation and analysis and the creation of summary slides, diagrams, charts and other written material

- Support the development of client business cases to impact on the drivers that frame real estate decisions, in client organizations.

- Desk top analysis - industry trends, benchmarking, plan analysis

- Structure projects around client needs and develop solutions to match with the client's culture, goals, and infrastructure, and cost environment

- Understand and interpret changes in clients' businesses and its drivers, to work with all stakeholders beyond Corporate Real Estate.

- Apply a structured change management approach and methodology to support change processes in Workplace Strategy projects and change initiatives and beyond, taking advantage of wider business opportunities

- Developing client based change management strategies employing situational awareness of workplace change and human capital impacted by the change

- Identifying potential people-side risks and anticipated points of resistance, and develop specific plans and strategies to mitigate or address the concerns

- Conducting change readiness assessments, evaluate results and present findings in a logical, easy-to-understand and influential manner

- Creating and managing measurement systems to track adoption, utilization and proficiency of individual changes and subsequent review mechanisms

- Identify resistance and performance gaps, and work to develop and implement corrective tactical actions within a client change project

- Working with communication, training, HR and OD specialists within the client relationship in the formulation of particular plans and activities to support project implementation

Desired Skills and Experience :

Qualifications & Experience:

- Bachelor's degree in Engineering/ Computer Science/ B-Tech with Post Graduation/Masters would be preferred

- 4+ Years of experience

- Demonstrate experience of using a range of key technology enablers to support mobile workforces.

- Demonstrate experience of data collection and analysis in relation to the use of office space.

- Demonstrate an understanding of the principles of workplace planning and design.

- Experience and understanding of change management and communication processes and tools.

- Experience and knowledge of change management principles and methodologies

- Excellent active listening skills.

- Experience of Project management within in a real estate environment will be an advantage

- Problem solving and root cause identification skills.

- May not be required from a Workplace Strategy background but from a consulting role in any IPC (corporate advisory services)

Communication Skills :

- Excellent communication skills both written and verbal, to deliver reports and presentations to corporate clients, colleagues and senior management.

- Excellent interpersonal skills demonstrating the ability, to quickly adapt to changes in clients' businesses.

Aptitudes/Skills :

- Strong analytical & presentation skills

- Ability to manage clients and lead change

- Strong stakeholder management skills and effective communication skills

- Microsoft Office particularly Powerpoint & advanced level Excel skills.

- Experience of using Microsoft Access or similar databases will be an advantage.

- People Management skills, demonstrating both leadership skills and a team player