Managing Director at Belhem Hospitality Pvt Ltd
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Category Vendor Manager - FMCG/eCommerce (7-10 yrs)
- Vendor Managers are responsible for managing inputs (selection, in-stock), category or brand financials, pricing and promotion management, auditing and analysis of data at granular levels, vendor escalations and concise communications
- Dive Deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories
- Owns the P & L for multiple brands/subcategories; develops plans that drive revenue and margin improvement
- Creates strategic and prioritized vendor business plan that maximizes margins and customer experience
- Responsible for growing selection, improving terms and cost structures, building long-term relationships with vendors for the sub categories/brands assigned
- Focuses on strategic holdout or challenging vendors to increase selection
- Drives strategic negotiations to deliver top- and bottom-line category growth for sub-categories/brands
- Creates opportunities for growth, customer acquisition for multiple sub-categories
- Demonstrate customer and category knowledge, be an advocate for a quality customer
experience, and understand the competition and industry
- Responsible for long term growth opportunities and risk identification, planning, communication and partnering with internal teams
- Demonstrate a deep understanding of tools and become advocates for tool enhancements
- Responsible for knowledge management, development of self and others, and recruiting
- Regular engagements with brands including in-person meetings on a monthly basis
- Weekly and monthly review to inspect movements/trends on customer input metrics (selection, customer demand (GV) coverage
- Annual and season negotiations with brands
- Highlighting escalating issues with brands, competitors to internal leaders and brand leadership
- Ensuring vendor experience issues are addressed promptly - these could be around access to information/data, payments, MIS reports, promotion plans, etc
- Planning for events and promotions including getting support from brands.