Senior Consultant - Non IT at Skyleaf Consultants
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Category Manager - BFSI (7-9 yrs)
You should have at least 7+ years of experience in global category roles, preferably 4+ years of experience in fintech categories.
- Prior experience in successfully driving growth for 0-1/ 1-10/ 10-100 initiatives.
- A thorough understanding of the FinTech industry and related performance deliverables and metrics
- Good communication skills are key for this role.
- Good analytical skills along with sales/marketing knowledge.
- MBA from reputed colleges would be preferred for the role.
- Team management experience will be a plus.
- A strategic thinker along with a growth mindset will be a good fit for the role.
- Act as the 'business owner' for his or her categories, possessing a complete understanding of internal and external variables that impact our business
- Strong focus on customer needs, both existing and potential, and use that knowledge to deliver a customer experience that is unparalleled.
- You will be the one responsible for the following:
- Lead and drive vendor onboarding globally for assigned business verticals such as gift vouchers, perks and offers etc.
- Build relationships with key decision makers, CXOs / Founders across established and emerging players across verticals related to incentive & loyalty programs.
Lead:
- PL ownership: Drive and ensure 100% achievement of the targeted sales numbers of the Fintech category by working closely with the leadership team in sales.
- Ensure Profitability by negotiating the best category margins, and focusing on delivering the budgeted top-line and bottom-line for fintech products.
- Assortment planning: Ensure we have competitive offerings compared to other players across brands and sub-categories within the fintech domain.
- Customer Experience: Anticipate and create solutions for customer pain points. Should be able to resolve customer escalation and deliver on the expected NPS for the category.
- Operational efficiency: Work with cross-functional teams like CS, Finance, Sales to ensure a smooth functioning system and to be able to deliver on the required set of parameters measured across each function
- Responsible for demand and supply planning both sides of the business and planning marketing and sales strategies for the fintech category growth.
Joint Planning with Product / Sales and Marketplace team: Work closely with the marketplace team to ensure sufficient visibility to our products and jointly participate in the marketing events conducted on the platform.