Cashfree - Associate/Senior Associate - Growth (2-6 yrs)
Roles & Responsibilities:
- Be the primary POC for all new merchants coming through various inbound lead sources.
- Should clearly understand all merchants- requirements over the phone/email and propose a suitable solution or product.
- Perform effective online demos to merchants.
- Diligent follow-ups with inbound leads supported by subsequent email or phone communications.
- Completely own and execute end to end sales processes from connecting to merchant starting transactions.
- Own and assist smooth onboarding experience for all new merchants.
- Ensure maximum conversion rates on various inbound lead sources.
- Should have the ability to cross-sell and up-sell merchants as and when required
Requirements:
- Minimum 2+ years of relevant experience in fintech, preferably in online payments or B2B
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multitask, prioritize, and manage time effectively.
- Strong phone presence and experience dialing dozens of calls per day.
- Hardworking with a strong work ethic
- Self-motivated and result oriented personality.
- Strong interpersonal skills and an ability to build rapport with merchants.
Job Perks:
- Competitive pay, Great workmates, Bangalore weather.
- We also offer medical insurance, flexible timings, work from home and Uber credits.
- We work on trust and mutual respect
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