Upgrade to Pro Member
Cashfree - Associate Director - Chargeback & Disputes (8-12 yrs)
What You Will Do:
- Manage the risks associated with chargebacks/customer disputes, and build robust and standardized processes to manage and reduce chargeback/disputes across businesses
- Continually optimize and upgrade the chargeback/dispute service system based on rules/requirements of card schemes
- Lead a team of talented individuals running day to day operations and handle escalations, if any
- Monthly review with relevant business heads and other senior stakeholders
- Increase awareness around chargeback and dispute handling mechanisms among internal and external stakeholders
What You Will Need:
- Minimum 8-12 years of relevant experience in managing chargeback and dispute processes
- 5+ years of leading and motivating teams
- Ability to manage multiple complex projects and programs
- Ability to challenge status-quo and think out of the box to improve / automate the ways of working
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
