- Forming strategic partnerships with clients by ensuring a deep understanding of their business and the industry they operate in and make quality recommendations.
- Cross Selling and Upselling marketing solutions to increase visibility
- Build and maintain progressive client relationships
- Client strategy development and the production and continuous review of key account plans
- Ensuring quality and timeliness of work delivered to clients, including feedback at the client's end
- Manage end-to-end client relationships and help them to be up to date with the market updates
- Create and suggest different marketing strategies to the client
- Tracking the amount of business generation for clients by Dine out and suggest expansion strategies
- Retention of account by proactively identifying pain-points and solving them swiftly
- Ensure a high degree of responsiveness and ownership to minimize escalations and maintain service recovery
- Analyze and use data to create performance reports that effectively communicate value for partners
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