Cash Application/Cash Operations Role - Bank

Experience: 10-20 Years in cash application, Cash Operation, Cash Management(Prefferable from MNC organisations and much better if from MNC banks)

Note: Shift timings will be from 9.00 PM to 6.00 AM, should be flexible

Team handling is mandate.

About the Role

- Cash Application is responsible for Reconciling the customers- remittances received in various forms such as ACH, Check, Wires, Epay and Credit Card; No Sufficient Funds processing;

- Manual on-line data-entry of invoices to update accounts receivable file as needed; Perform daily cash reconciliation

- Cash Application is responsible for Reconciling the customers- remittances received in various forms such as ACH, Check, Wires, Epay and Credit Card; make the necessary cash corrections or adjustments to the client's account such as application of credit memos, refunding customer payments, reapplications and No Sufficient Funds processing.

Responsibilities

- Plan, execute and be responsible for people, process and other line of business goals.

- Flexibility to work in shifts, business travel (if required) & Open for lateral opportunities as per the business requirements

- Take a lead role in developing and implementing best practices

- Develop metrics to measure growth and performance of the department

- Interface with India and stateside managers on production, quality and security guidelines

- Conduct performance reviews

- Interpret complex data and create Business MIS

- Focus on continuous improvement

- Assistance on any Transitions

- May lead complex cross-enterprise projects resulting in enterprise wide implementation

- Support in process expansion, staffing and new hire training

- Directly manage team size of 12-15 members

Essential Qualifications

- Bachelor's/PG degree holder, preferably business course - banking, accounting & finance or other related discipline

- Minimum of 3 years people management experience in banking operations (Commercial and/or CIB segment)

- > 5 years in banking industry & as a people manager

- Fluent in both verbal and written communication skills

- Proven management skills with ability to analyze issues or customer complaints and provide solution in a tactful manner

Desired Skills

- Exhibits solid numerical and detail oriented skills

- Good team management skills, problem solving skills, time management skills

- Good Communication, planning, organizing and team leading skills