Work you'll do :

- Define and develop the Learning & Experience program strategies and processes to develop the expertise of our internal teams and external partners

- Partner with the team to analyze business needs, prioritize program roadmaps, then design and develop the programs and associated curriculum and training materials to meet those needs

- Partner with the teams to measure, evaluate and report on the effectiveness and business impact of your learning programs and employee experience initiatives.

- Drive innovation and breakthrough improvements in L&OD teams processes and practices

- Identify the tools and technology choices that will provide ways to scale the programs and improve learning effectiveness and employee experience

- Partner with other other teams to leverage existing content and programs

- Work with business teams to drive improvements in all customer experience metrics

- Create and manage the communication strategy for promoting and highlighting your strategy, priorities, and the status of your teams roadmaps

- Manage multiple projects and programs concurrently to build user centric learning experience

- LMS enhancement and higher penetration across the verticals and levels

- Internal and external stakeholder management to nurture a productive relationship

- Fully responsible for L&OD data, reports and organizations knowledge management

A few key skills required :

- Analytical and problem solving skills

- Business acumen and strategic application

- Data visualization and presentation

- Driving digital transformation and innovation

- Commitment towards building user centric learning experience

What you will need :

- MBA or equivalent from a reputed institute

- Minimum 3 years of experience in program or project management (no freshers)

- Experience defining program requirements and using data and metrics to determine improvements

- Rich experience of working cross functionally with tech and non-tech teams and delivering projects

- Experience of seamless working with remote teams

- Excellent project management and multitasking skills

- Business acumen to understand the actual learning needs

- Solid organizational, project management skills, and information technology aptitude

- A strong desire to exceed expectations and strong interpersonal skills, including persuasive written and oral communication skills

- Ability to successfully manage multiple competing priorities simultaneously

- Demonstrated ability of participating in milestone driven projects

- Knowledge of leadership development and culture building work is preferred

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.