09/04 Rajeshwari
HR at Capillary Technologies

Views:887 Applications:172 Rec. Actions:Recruiter Actions:17

Capillary Technologies - Key Account Manager (5-10 yrs) Premium

Bangalore Job Code: 684911

Key Responsibilities:

- Work closely with the Business Head to manage Key Clients and ensure world class service experience

- Full P&L responsibility for customer relationships owned, Manage and grow the existing clients

- Understand and analyze existing business and figure out opportunities to scale it up

- Initiate and prioritize projects, track business development, cross-sell, and up-sell

- Engage closely with the account management/delivery/implementation training team to help determine the best technical implementation methods and reasonable execution schedules.

- Analyzes business data, financial information, and commercial needs of clients to evaluate business opportunities to reach cost effective business solutions.

- Excellent team management and interpersonal communication skills enabling effective interaction with people at all organizational levels

- Understanding of product development methodologies and project management disciplines.

- Networking in the region with prospect/industry and represent Capillary at regional/national events.

Desired Qualifications & Experience:

- 5+ yrs of experience with understanding retail, digital, CRM/loyalty analytics space.

- Proven record of driving results in a high-growth company environment.

- Strong Team management skills Management skills and competencies:

- Demonstrated record of success in a goal oriented, highly accountable, business environment.

- Ability to collaborate and work effectively with other team - Account Management, Delivery, Product Management, Analytics etc.

- Professional demeanour, superior phone skills, excellent presentation, verbal and written communication skills

- Deep understanding of industry issues, a vision for growth and a passion to build Capillary's position in the industry

- Ability to articulate, Capillary's value proposition affectively to all types of Customers and ability to interact with any level within the customer organization (Particularly with CXO/CMOs/ Marketing Heads).

- Ability to adapt to a changing environment quickly and easily.

- Ability to prioritize tasks and manage time efficiently, showcase High level of self-initiative and self-motivation.

- Experience with managing clients, stakeholders, and cross-functional teams.

- Proven people, business and project leadership& negotiation experience

- Ability to understand, anticipate and react to competitive market requirements, industry opportunities and constraints.

Women-friendly workplace:

Maternity and Paternity Benefits

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