Capgemini - Digital Solution Leader/Architect

Position Title: Digital Solution Leader/ Architect

Location: Mumbai/Bangalore

About Capgemini:

Capgemini operates in more than 44 countries and is in the first place a company of people. We have 190000 employees working in North and South America, Europe and Asia Pacific. Capgemini provides demonstrable added value to transforming- and performance processes of customers in many industries. This is done with a complete and innovative range of consulting-, technology-, financial- and outsourcing services, enabling the establishment of their customers. Moreover: Capgemini works in a unique way - the Collaborative Business Experience - - together with its clients to achieve superior results.

Job Profile Overview:

The Capgemini Digital Customer Experience Top Line Initiative provides the Strategy and Go to Market of the Digital brand positioning for the Group, supporting the country based Digital Delivery Units,

The DCX TLI is focussed on:

- Growing incremental sales and revenue, through the improved brand positioning and providing direct support to account teams to help them position DCX solutions with their clients and translate that into new Business

- Improving contribution margin from sold deals, through the creation of focussed capabilities, delivery, methods and investment in IP and common services. This is led for the Global CTO for DCX

The Digital capabilities are focused into 5 areas:

- Customer Management, e.g. CRM (Salesforce.com), Marketing Automation (Unica, Eloqua) Social Media (Radian6, Sysomos)

- Web Content Management, e.g. CMS System (Drupal, Adobe) and User Experience (HTML, Responsive Design)

- Commerce management, which covers the on-line platforms, mobile commerce, in store integration and supply chain integration (order Orchestration) e.g. SAP Hybris, Oracle ATG, IBM WCS, IBM SOM Content and Commerce Management capabilities merge around the implementation of new digital commerce solutions and services for our clients and all three areas come together as Digital Platforms.

- Digital Channels

- BPM and Enterprise integration

The Role:

To enable the effective sales and delivery of our global Digital Customer Experience services, by providing solution leadership and end to end delivery capabilities from our India Digital Delivery Unit.

Objectives:

- Be seen as a leading authority in the design and delivery of Digital Services, both internally and externally

- Build relationships with account teams across Capgemini and support new propositions or proposals for digital solutions for our clients

- Lead the definition, development and operation of business technology solutions for our clients, working with local account and delivery teams and working with our offshore teams as required

Staff

- Build a team of business solution architects who can support client engagements globally

- Grow the platform delivery capability in line with demand working with the India Digital Delivery Unit team

Key Skills and Competency:

Personal characteristics

- Self starter, proactive, makes things happen doesn- t wait to be asked

- Takes personal accountability for success of sales and solutions

- Good team player can work with a variety of teams in a matrix organisation

- Adaptable and flexible to work in a growing business and moving environment

- Good public speaker

- Excellent at building client relationships

- Sound architectural knowledge and approach

- Creative thinker always find a solution to a challenge

- Broad range of digital and traditional technology experience

- Excellent at building internal relationships

- Team leader and motivator

- Good written and presentational skills

KPIs

- Successful sales and delivery of new digital business and solutions

Capgemini Offers:

Our company culture is based on 7 shared values. Honesty and trust allow collaboration; team spirit and modesty sustain it; and the resulting creative freedom and boldness lead to quality results - especially when infused with a sense of fun

In addition to an interesting remuneration package, we offer you a professional and international work environment where you will work on major projects. We provide you with intense professional development and stretch you as much as needed to put your skills into action, learn and progress.