Capgemini - Consultant - Organization Change Management

Organization Change Management_ Consulting | 3-15 years | Mumbai, Pune, Bangalore, Hyderabad, Chennai, Gurgaon

About the Company : As the digital innovation, consulting and transformation brand of the Capgemini Group, Capgemini Invent helps CxOs envision and build what's next for their organizations. Located in more than 30 offices and 10 creative studios around the world, its 6,000+ strong team combines strategy, technology, data science and creative design with deep industry expertise and insights, to develop new digital solutions and business models of the future.

Organization Change Management - HRT Job Description

Locations: Open

Position Description :

Organization Change Management(OCM) consultant is responsible for managing and delivering OCM/HR transformation projects to schedule, budget, and quality. The role requires excellent knowledge of Change Management Frameworks and methodologies to be able to come up with Change Management Strategy, Change Management Plan including Resistance Management and Training.

The Change Manager is expected to manage end-to-end change management projects and would need to have a good understanding of project management inter-related process stages i.e., initiate, plan, execute, monitor, control, close, and the supporting processes e.g., scope, cost, time, issue, risk, resource, communication, stakeholder management. Change Manager must be proficient in stakeholder relationship management and influencing to successfully lead the project team and deliver to meet stakeholders' needs.

Roles and Responsibilities :

- Work independently with client stakeholders and deliver :

- Change Management Strategy

- Change Management Framework

- Change Management Plan

- Resistance Management and Plan

- Change-related Trainings Plan

- Training Needs Identification

- Change Rollout Readiness Assessment

- Change Impact Assessment

- Communication Plan

- Change Readiness Assessment

- Stakeholder Management Assessment Plan and Engagement Plan

- Exposure to industry best practices on OCM and change toolkits

- Execute projects successfully as per agreed schedule, budget, and scope

- Engage with internal and external stakeholders as appropriate

- Perform the relevant project management processes i.e., initiate, plan, execute, monitor and control and close, and the supporting processes e.g., scope, cost, time, issue, risk, resource, communication, stakeholder management

- Diagnose and strategize the need for change and articulate it well to all involved parties

- Lead and manage the end-to-end change projects including progress tracking and reporting

- Design and develop trainings for the stakeholders involved

- Design, plan, and deliver effective communication throughout the change cycle

Eligibility Criteria-Skills, Qualifications, Experience

- OCM Certified from PROSCI (desirable)

- PMP / Prince 2 Certified (desirable)

- Prior experience in Business Process Management

- Strong knowledge of Stakeholder Management

- Proven previous experience in interacting with Senior members of client organizations, CTOs, COOs, with internal Partners etc. is a must

- Business Process Improvement experience - Lean Six Sigma (Green Belt certified -desirable)

- Hands on experience in any of the industry leading BPMN tools

- Industry experience - anyone or combination of Government, Healthcare, retail, telecom, oil and gas, BSFI, airlines, manufacturing, food and beverages etc.

- Extensive experience in End-to-End Project Management - preferably in strategy and business

- Experience in leading Change management in major and complex Transformation projects

- Experience in working with global teams

- Excellent Management skills to manage multiple projects simultaneously

- Experience in understanding customer strategy, services, and business processes

- Business Analytics knowledge

- Strong team working skills across matrixes - client, supplier, and geographically dispersed virtual teams

- Strong communication and interpersonal skills (including negotiation)

- Strong and proven networking skills

- Excellent written and verbal communication skills - must be able to communicate fluently in English both verbally and in writing

- Team player

- Ability to influence and draw consensus

- Proactive and result oriented

- Should be able to work with minimal direction or supervision

- Open and flexible for any given work environment

- Ready to travel on short notice

- Preferred Qualification is MBA/Master's from Leading University (India / Abroad) in field of Human Resources Management/ Strategy Management with a 3-15 years of relevant experience in Organization Change Management.

Capgemini Invent is an integral part of Capgemini, a global leader in consulting, technology services and digital transformation. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion.

Visit us at www.capgemini.com/invent/

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