05/09 Rahul Agrawal
Manager HR at Canara HSBC OBC Life Insurance

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Canara HSBC OBC Life Insurance - Senior Manager/Manager - Strategy & Innovation (3-12 yrs) Premium

Gurgaon/Gurugram Job Code: 739889

General Information :

Role : Strategy & Innovation


Designation: Senior Manager/manager

Department/Function: Strategy 


Career Level: 6

Direct Reporting: Vice President & Head - Strategy


Highest Education : MBA from IIMs or Top Tier B-Schools like MDI, FMS, XLRI, ISB and institutes in similar league


Experience : 3-12 years

Job Objective :

1. Drive the strategic thinking process for organisational growth and help Head of Strategy in creating the business case.

2. Conduct research in economic, behavioural, technological and industry/competitors trends. Analyse, interpret to identify likely impacts on the organisation. Support in taking executive decisions and driving strategic planning process.

3. Identify opportunities and drive changes to improve implementation and evaluation of strategic and business planning processes. Steer better performance tracking and reporting of initiatives

4. Facilitate the strategic review and planning processes with EXCO members and delivery teams. Supplement the development of aligned and integrated business plans.

5. Deliver on the strategic projects through B-O-O- T ( Build - Own - Operate - Transfer) Approach.

Key Responsibility Areas :

Key Result Areas - Activities :

1 Impact on the Business / Function :


- Provide short term and long term strategic views on various aspects of business in conjunction with Head of Strategy. The role requires a very good understanding of financial services, insurance and banking environment to synthesize points of view and assess the impact of changes in landscape on Company's strategy.

- Support strategic planning processes, including interdependencies between key business, technology and financial planning processes

- Highlight and incorporate external & market perspectives and insights from competitive and market intelligence in business decision making

- Facilitate structured reviews of the enterprise portfolio of strategic initiatives & implications (e.g., budget considerations, resource allocation, etc.)

- Work with internal stakeholders to incubate and develop new channels and blue sky initiatives such as Digitization.

- Identify and chart out longer-term roadmap for the Company in line with Company's vision and shareholder priorities, for example, future listing plans.

- Support agenda and materials development for senior executive audiences & meetings e.g., Board Meetings, Executive Offsite, etc.

Typical Targets and Measures :

- Incorporation & alignment of company initiatives with agreed business strategy

- Understanding of capability gap/advantage vis-a-vis competitors/ benchmark and actionable thereof

- Timely delivery of results from strategic initiatives

- Positive feedback from internal stakeholders responsible for growth of new channels and long-term initiatives

2 Customers / Stakeholders :


- Identify new strategic initiatives based on customer insights, or provide inputs on how initiatives to be modified

- Identify and engage relevant stakeholders (typically EXCO) in each of the initiatives to solicit their inputs and influence their thinking

- Syndicate preliminary findings and recommendations with the stakeholders; develop action plans

- Exceptional Collaboration and Influencing Skills; the ability to- work closely with various business unit leaders and their teams, strategists and marketers, and peers across Marketing both directly and virtually in a highly matrixed environment to define, deliver and execute the brand strategy, including

- Provide periodic updates to stakeholders on the progress of strategic initiatives

- Communicating well-structured, data-driven, and clearly articulated points-of-view to influence and meet stakeholders - where they are-

Typical Targets and Measures :

- Stakeholders engaged in a timely and effective manner, plus influence stakeholders where areas of disagreement to ensure alignment on strategic directions of the company

3. Leadership & Teamwork - Provide thought leadership in addressing critical challenges facing the organization

- Work closely with individuals across various functions in the organization including Sales, Marketing, Finance, Operations, Legal, IT, and HR.

Typical Targets and Measures :

- Acceptance by key individuals across functions and their willingness to partner in delivering strategic initiatives

4. Operational Effectiveness & Control :


- Clearly define problem statements and build hypothesis on solutions; often the situation will be ambiguous, take leadership in providing clarity and defining the problem

- Approach projects holistically, owning and driving end-to-end delivery of solutions

- Lead execution of key enterprise initiatives by forming collaborative partnerships with colleagues across businesses and functional areas

- Provide feedback on required analyses to advance solution development and to support execution of strategic initiatives

- Define the internal/external market research and market intelligence agenda

- Provide thought leadership and subject matter expertise in relevant areas

- Manage enterprise governance and communication processes

- Storyline presentations to communicate synthesized findings/status to senior management and Board for their feedback and approval

Typical Targets and Measures :

- Advanced problem definition and structured problem solving

- Clear derivation and communication of - so-what- from analysis

- Effective story-lining in presentations or any other form of communication

Key Performance Indicators :

Financial : 


1. Delivery of MOS during the B-O-O-T stage

- Customer

- Process - 1. Strategic Management process

Major Challenges :

- Effective teamwork with diverse stakeholders in and convincing them to strategic directions that may involve significant changes to current processes/models

- Requires ability to handle diverse and often ambiguous business problems

Role Context :

Success of the role will depend on -

- Sharp focus on implementation

- Making outcomes as the biggest indicator of value

- Evolving the management for strategic initiatives

- Solving market challenges with stronger evangelism

- Full ownership of failure or success of the initiative.-

- Management & Leadership of Regulatory, Compliance & Operational Risk

- Observation of Internal Controls

Disclaimer :

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.

Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

Women-friendly workplace:

Maternity and Paternity Benefits

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