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Executive at Camomile Healthcare Ventures Pvt.Ltd.
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Camomile - Manager - Patient Experience (3-5 yrs)
Roles and responsibilities:
- To supervise the care coordination between all stakeholders and ensure a seamless continuum of care
- Facilitating communication among the care team, involving the patient in the decision making process in order to minimize service fragmentation
- The multifaceted role that ensures that patients receive high-quality care
- To coordinate agreed with health interventions by the practice, patients and affiliated hospitals
- To support the practice in achieving effective care for patients
- Gathering and analyzing patient feedback and identifying patients for testimonials
- Drive change in patient services by identifying areas where performance improvement is needed
- Keep track, record, and closure of patient queries for the second opinion
- To liaise with doctor/care team and communicate any patient concerns
- Prepare and present monthly reports, identifying trends for second opinion referrals, additional business opportunities and obstacles to new business growth
- Assess and act accordingly in response to treatment barriers and psychosocial issues
- Assist in financial counseling and cost-effective outcome of the patient
- To maintain confidentiality for all patient information outside the remit of professional contacts
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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