Upgrade to Pro Member
Team Leader - BFSI at Laksh Human Resource Services
Views:3642 Applications:211 Rec. Actions:Recruiter Actions:170
Call Center Head - Financial Services (7-15 yrs)
Company Profile: Our client is a global Out bond sales company.
Job Location: Mumbai
Experience required - Min 7 to 15 years (from Financial or Service Industry (BPO) only)
Job Responsibility
- Set up in-house tele calling centers for the PAN India outbound call center operations.
- Devised strategies for effective leads management
- Devised customer retention plans for repeat business.
- Devised cross sell plans for the company.
- Manage the P&L of the Telesales channel.
- Strategically implemented online lead generation initiatives through Internet and SMS.
- Initiated incentive/ R&R programs for boosting performance to meet business objectives.
- Maintain strong relationships with partners, and align them towards Business Goals
- Experience in handing big teams in Telesales
- Capable of handling both inbound and outbound call centers.
- Set up the Quality and Training framework for ensuring compliance to processes and manpower training.
- Capable of strategizing and planning for target achievement
Candidates can reach on 9625310814
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
