Talent Scout at Byjus.com
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Byjus - Manager - User Experience (5-8 yrs)
- Work with department leadership to drive and deliver upon key strategic initiatives
- Continuously work to further the quest for making BYJU'S a Great Place to Work
- Show bias for action for business KRAs - Revenue achievements, Referral Targets, Customer Satisfaction
- Own and deliver revenue targets for the vertical by maximizing customer experience
- Drive referral metrics in a consistent and sustainable way through customer advocacy
- Participate in designing robust processes and driving adherence and execution of the same
- Act as a trusted partner for peers, from across the company through social intelligence
People and Operation:
- Manage high performing teams with 20 + members and drive efficient talent management
- Consistently work towards motivating, mentoring and driving the team to achieve greater sustained results
- Monitor skill requirements of the team through periodic performance interventions
- 5-8 years of people - leadership experience in managing medium to large teams (inside sales, direct sales, key account management)
- Excellent communication, listening and mentorship skills
- Proficient in dealing with large data sets and making business sense out of it.
- Tolerance for ambiguity and ability to work in a changing environment, with an entrepreneurial approach & mindset.
- Good networking skills with effective interpersonal skills to work across various business functions and influence different stakeholders.
- Experience operating in shared services or offshore-onshore teams