The Role

The Head of Content - BTC supports L&D team by building, buying or managing the learning content comprising of Learning Design, Learning Management System (LMS), learning modules, system & process SME, and Vendor Management teams.

Key Roles & Responsibilities

Content Development Program Design & Delivery

- Set up a platform for content and digital learning based on Instructional Design and Course Writing best practices.

- Coordinate with stakeholders to gather learning and performance support requirements and present solutions to seek alignment.

- Develop a role-based content framework in an academy approach. Design and develop various forms of content, such as ILTs, WBTs, performance support tools, assessments, and blended learning resources. Design and deliver learning design solutions based on business needs. Decides on preferred mode of content rollout- digital/physical/ phygital.

Communication, Promotion, Presentation:

- Align with organizational style guidelines and prepare information for publication/communication regarding all programs. Leadership & Direction

- Carry out complex learning insights tasks (wherever required) & collaborate with team members to get industry-in perspective.

- Partner to build/buy content wherever required. Evaluates current offerings.

- Develop and/or deliver budget for her deliverables.

- Brings in agile execution capabilities along with strategic direction to content arm of BLC.

Behavioral Competencies

Communicates Effectively:

- Develops and delivers multi-mode content that convey a clear understanding of the unique needs of different audiences. For example, tailors content and style to the needs of different business units.

- Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.

Collaborates:

- Builds partnerships and works collaboratively with others to meet shared objectives.

Strategic Mindset:

- Sees ahead to future possibilities and translates them into breakthrough strategies. For example, knows what to prioritize for the greatest strategic impact on the organization.

Drives Results:

- Consistently achieves results, even under tough circumstances. Holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursue

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