Business Transformation Role - Sales Operations Process - BPO/ITeS

Sales & Pricing performance :

- Newly formed global sales support organization that enables Sales Effectiveness so Accenture can compete, win, and grow with greater RoI on BD efforts

- Focused on seamless Sales / support experience, enhanced leverage of CRM, best in class Sales force Analytics & market intelligence, Efficient and agile pursuit services or new deal support, Standardized yet agile pricing models

- Marketing & Communication Ops

- Reimagining relationship-based marketing across global>market >market unit level

- Improving external publishing for right time/person/content driven by Analytics

- Transforming internal employee experience on communications

Business Transformation Program Manager :

- Responsible for establishing common project management practices, milestones and guardrails

- Track project status and risks and call out need to adapt to changes as required

- Reporting resource utilization status at regular cadence through multiple project / program streams

- Commercial savvy - and ability to call out impact to P&L from project defects or delays

- Ensuring orchestration of BT resources within the deal team to best align effort and priority

- Tracking impact delivery and value realization from Projects and program streams

QUALIFICATION/ SKILLS :

- 10+ years experience in Project/ Program management relevant roles

- Well versed with Project management principles, methodologies, frameworks

- Experience managing large scale programs - multi - party, multi-stream

- Familiarity with Process excellence frameworks (Lean six sigma), Agile and Design thinking methodologies

- Proficient in business Analytics and analytics + dashboarding tools

- Project Management Professional (PMP) certification preferred

PERSONAL ATTRIBUTES :

- Independent leader with ability to work on limited inputs, self-initiated

- Comfortable with completely unstructured responsibilities, ability to shape the ambiguous

- Stakeholder management, influencing change and ability to work with varied leadership styles

- High energy level, high on analytical capabilities