Business Process Reengineering Role - Bank

Hiring for one of the leading Indian bank.

Key Responsibilities:

- The incumbent will be responsible for Business Process Reengineering (BPR) for customer facing process to reduce TAT & internal process to simplify & enhance efficiency balancing operation risk.

- Review of assets & sales processes assigned for simplification and automation.

- Drive identified Improvement Projects with a target to create an impact on the Service Delivery, Business Improvement, Cost Reduction & Sales force effectiveness.

- Execute Benchmarking study, Process and service training.

- Own & drive business requirement for automation & digitization.

- Coordination with other support teams to extend required support to ensure end customer satisfaction.

Qualifications :

Graduate / Post Graduate preferably MBA.

Banking Process certifications will be preferred.