Business Planning Manager - BFSI

Key Accountabilities:

- Analysis, Business Planning & Budget, Campaign & Project Management, Management Scorecard & MIS.

- Analysis on various Quality Parameters like Persistency, Customer exit, Complaints, Feedbacks and Quality Parameters evaluation of Industry Competitors.

- Managing Business Planning & Budgeting activity for Persistency & Retention Department.

- Forecasting, propose and implementation of corrective measures to achieve set benchmarks.

- Providing strategic inputs, recommendations to Management & Cross-functional teams on basis effective and meaningful Analysis, business trend and performance.

- Creating meaningful strategic reports, presentations highlighting improvement area, performance trends for various functional meetings and management reviews.

- Suggestion & Implementation of Campaigns, Innovations, Best Practices to boost & strengthen the Persistency & Retention.

- Designing, Implementation & regular assessment of various Customer Engagement Strategies.

- Review on effectiveness of campaigns, schemes, strategies and restructure according to performance.

- Successfully competed and working on various projects to improve renewal collection, to improve process and operational efficiency.

Interested candidates can apply with the following details :

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