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20/01 Saburi Ashraf
Manager Recruitment at Strategic Talent Partner

Views:66 Applications:15 Rec. Actions:Recruiter Actions:8

Business Manager - Telesales & Services - eCommerce/BPO/ITeS (1-3 yrs)

Noida Job Code: 1036168

Business Manager - Telesales & Services


What the Role involves :

The position holder will be managing a team of 20-30 individuals

- Accurately plan, forecast and achieve fortnightly, monthly client retention targets in the assigned set of clients

- Build and manage productive, professional relationships with clients

- Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs

- Ensure prompt resolution of client complaints

- Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets

- Daily 08-10 meaningful telephone/video calls with clients

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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