Manager Recruitment at Strategic Talent Partner
Views:67 Applications:15 Rec. Actions:Recruiter Actions:9
Business Manager - Telesales & Services - eCommerce/BPO/ITeS (1-3 yrs)
Business Manager - Telesales & Services
What the Role involves :
The position holder will be managing a team of 20-30 individuals
- Accurately plan, forecast and achieve fortnightly, monthly client retention targets in the assigned set of clients
- Build and manage productive, professional relationships with clients
- Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs
- Ensure prompt resolution of client complaints
- Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
- Daily 08-10 meaningful telephone/video calls with clients
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.