Business Head - Internet/eCommerce

Job Description:-

Overall Supervision & Direction :

- Develop and review goals based on objectives set by the management and communicate it to the team. Act as a middle point for management and employees

- Review progress as compared to goals, budgets and targets

- Create and maintain an atmosphere in which employees willingly produce at maximum capacity. Human Resource

- Suggest improvement and redesigning of organization structure based on business requirement

- Supervise maintenance of preferred staffing level

- Assign employee responsibilities and maintain job descriptions

- Develop performance standards and communicate the Key Performance/Result Areas (KPA/ KRA) & Key Performance Indicators (KPIs)

- Ensure and Supervise on-going Training

- Manage performance by periodic reviews, appraisals and motivating people by rewards, incentives and recognition policies

- Develop and maintain salary administration program and pay competitive wages based on performance while maintaining the payroll budget.

- Provide opportunities for employee advancement and career growth

- Take measures to retain the best talents in the company.

Public Relations :

- Develop working relationships with other organizations within the business community

- Personally and officially represent the company to the business community during meetings or events

- Build a positive image of the company Marketing

- Prepare and present annual, quarterly and monthly marketing plans with strategies, promotion mix and negotiate with management the budget for the same.

- Implement the marketing plan selecting best possible media vehicle while optimizing the cost and benefits within the approved budget

- Review and analyze the marketing efforts and make necessary changes in the future plans.

Sales & Profitability:

- Envisage and design different sales channels for maximizing market penetration.

- Supervise all the channel managers, communicate goals and targets and help them devise strategies to achieve the goals

- Ensure that employees have the knowledge and information needed along with the appropriate sales tools to get desired sales results

- General supervision of all sales staff and sales efforts

Key Requirements:-

- Should have managed P&L

- Demonstrated experience in Profit-Center management

- Should be results & customer focused

- Leads and adapts to change

- Demonstrated experience in Leadership/ Team Management/ Cross Functional Leadership

- Responsible for Market Intelligence, Pricing, Packaging and Fulfillment, Cost Measurement/ Monitoring/ Management, Sales Planning and Budgeting