Business Head - eLearning/EduTech - IIM/ISB/SP Jain

1. Leadership and Management: 

A. Provide leadership to sales, marketing, and account management/technical support teams.

B. The proactive engagement of the existing and potential user communities for the effective delivery of agreed budgets and targets for sales, marketing, account management/technical support

C. Collaborate with sales head and CEO office to create and implement sales plans to grow income in target user market.

D. Working with Product Managers to agree positioning strategies for their product line.

E. Through the in-depth understanding of user needs, identify new opportunities and markets for the ed-tech platform.

F. Overseeing the annual renewals process, ensuring on-target retention of existing users.

G. Responsible for the acquisition of new users.

2. Team Management :

A. Establish clear organisational structure with appropriate responsibilities, accountability, and personal development for all staff within the team in line with anticipated growth.

B. Ensure that the skills and experience of the team are consistent with the future business needs of the future services and anticipated growth.

C. Establish clear functional structure for the external facing functions, including responsibilities and accountabilities of individuals.

3. Communication and reporting:

A. Report to and meet with management council and CEO to apprise on the key performance metrics and business growth strategy at the defined intervals.

B. Ensure effective internal communications both within the external facing functions and across the organisation.

C. Continuously improve customer relations through efficient communications channel.

D. Working with the Finance Manager, agree and establish systems for the effective financial management of the external facing functions.

E. Provide monthly financial results, forecasts and other KPIs to senior stakeholders.

Academic :

- MBA from premier institute like IIMs, SPJ, NM etc.