Business Development-
- Develop growth strategies and plans
- Manage and retain relationships with existing clients under the CSR vertical and ensure upselling and cross selling
- Write business proposals
- Negotiate with stakeholders
- Identify & map business strengths and customer needs
- Search business opportunities with viable income & increase the client base.
- Identify new areas other than skilling where Centum Foundation can work under CSR
- Identify new areas within skilling where Centum Foundation can work under CSR
- Identifying Clients Needs
Project Management-
- Overall management and execution for the projects
- Maintaining and preparing proper reports to be shared with internal & external stakeholders.
- Ensure proper implementation of project, Continuous technical up gradation of the training programme
- Responsible for quality measures and not just quantitative.
- To groom current quality staff to the extent that we move to total compliance and look at zero errors.
- To escalate matters for respective agents or Team leaders, as and when the need arises.
- Managing Internal Audits for Process, Product & System to ensure process compliance.
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