Business Development Manager - IT

Business Development Manager

Job Description :

Objectives :

- Represent as Offshore Business Development Team member in all interactions with Client in designated location

- Foster customer satisfaction

- Lead Midmarket inside sales campaigns

- Increase Client's knowledge of its customers to enable Client to improve its offerings and relationship

- Ensure use and maintenance of appropriate systems to capture customer data in a timely and accurate manner

Roles & Responsibilities :

- Responsible for sales calling in the designated Market

- Implements Client's Sales Model in the telesales area for opportunity management

- Defines, executes, analyzes and reports daily operation

- Serves as communication channel between Sales Head and Client

- Participates in periodic meetings and conference calls with Client to follow up business and define action plans

- Presents results to his superiors, including business analysis of highlights and lowlights and action plan to exceed goals

- Responsible for build a strong network / relationship with clients.

- Should have skills to aid in proposals, documentation.

- Follow ups with prospects on regular basis.

- Able to follow sales life-cycle and open up new leads on regular basis.

Key Metrics :

- Pipeline size, aging and quality

- Midmarket customer reach

- IT Sales - ERP Knowledge

- Customer Satisfaction

Required Skill Set :

- 6 - 11 years sales experience preferably in IT and/or Telesales

- Local language fluency

- Fluent oral and written English

- Familiarity with issues & challenges related to Medium Businesses.

- Organizational, communication, negotiation, and problem solving skills

- Experience and understanding of the IT industry preferred

- Willing to work in flexible shifts