Business Change Manager/Transformation Expert - Business Analysis & Project Management - Retail Banking Domain

Business Change Manager/Transformation Expert - Business Analysis & Project Management

The incumbent has to be experienced in:

- Domain expertise in Retail Banking

- Initiation or active involvement in Change Management/Transformation

- Agile Methodology

- Excellent Communication Skills

Knowledge -

- Good understanding of Business Transformation Frameworks and best practice techniques

- A thorough understanding of the purpose, values, culture and fundamentals of change process

- Very strong knowledge of the external environment - regulatory, political, competitors etc.

- Basic Business reengineering knowledge

- Business analysis, requirements gathering and design techniques

- Change management and implementation management techniques and approaches

Experience -

- Proven track record as an outstanding analyst, consultant and/or project manager

- Overall financial services industry knowledge with specific functional expertise

- Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects

- Strong experience of delivering change into different audiences and managing implementation in banking environments

- Effective communication, inter-personal and negotiating skills

- Excellent decision making and problem solving ability

- Sound judgmental skills to identify and resolve problems

- Experience of managing resources using appropriate communication, delegation and planning skills

- Ability to motivate and lead people, employing appropriate management styles

- Proven ability to work across regions whilst maintaining a global perspective

- Proven ability to work with senior stakeholders and business sponsors

Capabilities :

- Business Analysis & Design

- Change and Implementation Management

- Planning and Plan Management

- Stakeholder Management

- Problem Solving and Critical Thinking

- Process Re-engineering

- Resource and Team Management

- Consultancy

Qualifications and Accreditations :

- Certified Business Analysis Professional (CBAP) - Expected to work towards qualification