Business Analytics Role - BPO

Data Analysis

- Statistical Knowledge

- MS Excel (proficiency)

- Working knowledge of Tools like - R- or - Python- (SQL, SAS and VBA knowledge is added advantage)

- Previous experience of Business Analytics is desirable

- Six Sigma Green Belt certified and BPO experience are added advantages

- Research experience is not mandate

- Good communications skills

- General day shifts 10AM- 7PM

Provide Insights to decision makers to make an informed decision based on data and facts :

- Provide the Early Warning Indicators

- Inform business leaders about the problem in the horizon

- Eliminate the challenge of ops managers to figure out the challenge that he/she is going to deal with

- To provide 3600 view of the current business and business intelligence

- To exploit the unexplored unstructured data in the organization

- To enable business to operate better, faster, efficient and accelerate

- Enables to optimize key business processes

- To drive more engaging customer experience

- Uncover new monetization opportunities

- Identify innovative /breakthrough opportunities

Desired skill sets :

- Experience in Strategic & Marketing Insight & Intelligence, BI, Research, Analytics, Market & Competitive Analysis, Segmentation & Propensity Modeling

Sound Knowledge and hands on experience in :

- Data Analysis

- Statistical Knowledge

- Analytical Tools

- MS Excel (proficiency)

- Working knowledge of Tools like R, SAS, SQL, EXCEL,VBA

- Ability to collaboratively work with different work groups geographically spread with diverse experience

- Ability to work in a completely ambiguous environment

- Highly Analytical, Eye for Details, Critical & Creative Thinking skills

- Business Acumen and understanding business strategies

- Proven communication, Presentation Visual Modeling, Facilitation and Elicitation Skills

- Previous experience of Business Analytics is desirable

- Personal Attributes: Positive, Self starter, Inquisitive, Imaginative, Factual, self disciplined

- Six Sigma Green Belt certified and BPO experience are added advantages

Desired qualifications (including certifications) :

- Minimum Post Graduate in Management/ Statistics/ Operations Research

Desired years of experience :

- Minimum 3- 6 years in any Industry

- Work experience in MNCs or reputed organizations will be an added advantage.

Internal Customers, if any :

- Operations Team and Senior Management of the geography and client services

- Support functions