Role Purpose :

Business Analyst sits within the IS Transformation/Backoffice team, a pool of resources for the delivery of Corporate Continuous Improvement (CI), medium-sized projects and Major Programmes. The pool provides expertise in the RB IT systems landscape and includes: Functional Experts; Technical Specialists; cross-business skilled Project Managers; Business Analysts and Integration Competency Centre (ICC). There are also Change/Comms specialists and a Portfolio Management Office to support delivery.

Business Analyst is involved in all aspects of business and systems analysis work for business projects, programmes and other operational change initiatives. The Business Analyst works across multiple types of projects and programmes, sometimes concurrently if bandwidth allows, building a breadth of expertise in different solutions and business systems

Scope of Responsibilities :

Business Requirements

- Lead the development of and document to a high standard, business requirements for projects, continuous improvements and potentially programmes by :

a. Working closely with the business to understand their needs and act as a - bridge between the business and IS

b. Engaging with the business through interviews and workshops to gather and document detailed and unambiguous business requirements that meet those needs

c. Becoming the Subject Matter Expert on the business requirements and act as the voice of the businesses for the project team

d. Ensuring that all governance, risk management, controls and compliance requirements are considered during development of requirements

e. Where required, working directly with Business Relationship IS Directors to ensure that business needs have been captured correctly and represented accurately in the requirements

f. Enabling effective business change by challenging business stakeholders to think differently about how the business delivers its products and services.

Solution Delivery Support :

- Support delivery partners with translating requirements into clear functional specifications

- Respond to queries raised by delivery partners during the technical design, build and deploy phases

- Support delivery partners during testing phases, in particular UAT

- Provide support to delivery partners during the - handover to support- phase to help enable a successful handover to the business. As part of this, support delivery partners by contributing to the development and delivery of user training.

Other :

- Support the Project Manager during the start-up and planning phase as required

- Provide work/effort estimates to the Project Manager as required

- Contribute to project meetings to ensure that potential impacts, risk, issues, gaps and assumptions are captured, analysed and understood

- Contribute to post implementation reviews, evaluations and lessons learned.

- Act as an SME for processes pertaining to Finance, Controlling along with Finance Reporting

Accountabilities :

- Successfully capture and represent demand through high quality requirements

- Ensure the delivery of the demand accurately reflects business requirements

Skills/Experiences :

Essential :

- Proficient with SAP FICO. Possess a solid understanding of core financial processes (GL, AP, AR, CCA, PCA, COPA, Product Costing etc) and the implementation of best practice solutions in the SAP FICO space

- Proven experience of delivering business requirements and functional design on IT enabled change projects

- Enthusiastic about the use of technology, with a proven ability to provide a communication - bridge- between the business and technologists

- A high level of business intelligence and strong analytical skills

- Demonstrates a clear understanding of business imperatives and requirements and how to translate these into functional and non-functional specifications when supporting delivery partners

- Ability to work in a mixed Waterfall and Agile delivery environment

- Experience of supporting complex change and / or multi-disciplinary projects

- Experience of working with delivery partners during the project lifecycle

- Able to build and maintain strong and effective relationships

- Effective time management and organisational skills

- Critical thinker and ability to demonstrate logical approach to problem solving

- Able to prioritise work and balance competing demands

- Able to deal with conflict and mediate

- Able to deal with ambiguity and cope with change

- Able to work under pressure

- Team player

Desirable :

- Experience of working within FMCG, Consumer goods

- Exposure to SAP BW/BI & Hyperion (HFM)

Technical / Professional Qualifications :

Essential :

- Educated in Business discipline or Computer Science to degree level, or equivalent experience

- Business Analysis Diploma, Information Systems Examination Board, or similar

- Microsoft Office Suite to Proficient level.

Desirable :

- Program and Project Management qualifications e.g. Prince2, PMI PMP.

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